Staff Scheduling Optimization in Information Technology Projects

Autor(es): Ana Sofia Marçal, Amary Brasil, Gabriela Campos, Plácido Pinheiro
Publicado em: The Fourth IEEE Conference on Service Systems and Service Management (ICSSSM2007), University of Electronic Science and Technology of China Chengdu, P. R. CHINA,
Data de publicação: June 09-11, 2007
Palavras-chave: Linear Programming, Multicriteria, Project Management

ABSTRACT
In an organization that develops Information Technology projects, often exists staff scheduling demands. In most of these organizations the resources are simultaneously shared between many projects. The organization has the responsibility of doing this optimized staff scheduling attending the projects demands. But, this is not a simple task to do and it turns more complex as the number of projects and professional increases. This paper proposes a mathematical programming model supported by multicriteria that will assist the Information Technology organization during the staff scheduling activity. The proposed model aims to optimize the demands of the professionals to the Information Technology projects.

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